How to choose an online physiotherapist in the UK
Start by checking that the physiotherapist is on the HCPC Register, because physiotherapist is a protected title. Then compare what the first session includes, how long it lasts, what it costs, and what happens if video is not right for you. This guide gives you that checklist and the published prices we found at four UK providers.
A checklist before you book
Check the HCPC Register. Anyone using the title physiotherapist must be on the HCPC Register, so this is the first check to make. On the HCPC site you pick the profession, then search by the person's name or their registration number. A status of Registered means the person is on the Register with no restrictions. You can start at the HCPC check the Register page.
Ask what the CSP says about Chartered status. The Chartered Society of Physiotherapy explains that Chartered physiotherapists are CSP members who are also registered with the HCPC and who agree to follow the CSP's code and quality standards. Its directory helps you find a chartered physiotherapist near you. We only describe what the CSP says here; check any provider's own page for what it claims.
Look at what the first session includes. This is general advice, not a rule. We would look for a provider that says clearly how long the first session is, whether it covers your history and a movement assessment, and whether you leave with a plan. If a provider does not say, ask before you pay.
Look for price transparency. This is general advice: look for a price you can see before you book, with the session length next to it. Providers use 30, 45 and 60 minute sessions, so a lower headline price may buy a shorter session.
Ask what happens if video is not right. Some problems need a hands-on examination or in-person care. Check that the provider tells you plainly if video is not suitable and what it would do instead. In our case, we tell you at triage or during your assessment, and we point you to your GP or an in-person clinician.
If you plan to claim on health insurance, ask whether you get an itemised invoice, and ask your insurer first. See claiming physiotherapy on health insurance for how to approach it. We cannot promise that any insurer will pay.
Prices at UK providers we checked (October 2026)
We read the public price pages of four UK providers on 2 October 2026. We do not name them here. This is a snapshot of published facts, not a league table, and it is not a complete list of UK providers. Prices may have changed since we checked, so look at any provider's own page before you book.
Among the four UK providers we checked in October 2026, first appointments ranged from 44 pounds for a 30-minute online session to 125 pounds for a 45-minute online appointment. Three of the four described video appointments on their pages.
The fourth provider's price page did not mention video, so we have labelled its price in person: 72 pounds for a 45-minute first assessment and 49 pounds for a 30-minute follow-up.
When you compare prices, remember the session lengths differ: some of the prices we found are for 30 minutes and some for 45 minutes. A lower headline price may buy a shorter session, so check the length and what is included.
Where we fit
PhysioOnClick is a physiotherapy service run by Shivaliba Zala, who is HCPC registered. Appointments are by video anywhere in the UK, or as home visits in the Glasgow area. Our first appointment is a 60-minute assessment at £40, and follow-ups are 30 minutes at £30. You can see all prices, including session bundles, on the pricing page.
After a paid session we send you an invoice as a PDF. It lists our HCPC registration number and the session you paid for. You can check that registration yourself on the HCPC Register using the steps above.
There are things we do not offer. We have no clinic or premises, and we cannot give hands-on treatment over video. Home visits are available in the Glasgow area only. If your problem needs a physical examination or urgent care, we will say so and point you to the right place. If you want to know how well video can work, read does online physiotherapy work?
Common questions
How do I check a physiotherapist is registered?
Use the HCPC Register search. Choose the profession, then search by the person's name or their registration number. A status of Registered means they are on the Register with no restrictions. Physiotherapist is a protected title in the UK.
What should a first online physio session include?
This is general advice, so ask each provider what it offers. We would look for a clear session length, questions about your history, a movement assessment by video and a plan to follow afterwards. Ours is a 60-minute assessment, and we explain what we find.
What if online physiotherapy turns out not to suit me?
Check that the provider tells you plainly if video is not suitable and what it would do instead. We tell you at triage or during the assessment if you need an in-person clinician or your GP. We cannot give hands-on treatment over video, home visits cover the Glasgow area only, and for emergency symptoms you should call 999 or go to A&E.
Are the prices on this page up to date?
They were correct when we checked them on 2 October 2026, but prices may have changed since. Check the provider's own page before you book.
This information is general and not a substitute for an assessment. Don't start a new exercise programme without advice from a physiotherapist or doctor who knows your condition. If an exercise causes pain that doesn't settle, stop and seek advice.
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A 60-minute video assessment with an HCPC-registered physiotherapist is £40.
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